CorVPN

Corstack and CorVPN is committed to protecting your privacy. Our guiding principle toward data collection is not to collect any data. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, i.e., no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration. We designed our systems not to hold sensitive data about you; even when required by law, we cannot provide data that we do not have.

This Privacy Policy describes how Corstack LLC and its affiliates ("CorVPN" "we," "our" or "us") collect, use, and share information in connection with your use of our services and applications. This Privacy Policy (the "Privacy Policy") does not apply to information you may process when using our Services.

Our VPN APP is a non-obligatory log network. CorVPN does not access personal information of users, including but not limited to names (subscriber names, user names and screen names), addresses ( mailing addresses, residential address, business addresses) and phone numbers, unless you provide such data depending on the context of your interactions with us, the choices you make, including your privacy settings, the products and features you use, for the purpose of managing your subscription and enjoying our VPN services. Except for the limited exceptions, we don't automatically collect any personal information from you.

When you open the APP seeking for our VPN services, the APP assigns a unique identifier to you for the service (this unique identifier is only linked to your device identification code, but does not tie to any personal information of users). When you use the VPN services, we will check your account information through this unique identifier to determine the level of service you have signed up for before establishing your VPN connection.

We do not know any means or source of user's detailed payment for VPN services (including any credit card or bank account number) or any billing records either.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

CorVPN uses your email address (if any depending on your choice) for the following reasons:

Subject to applicable laws and to avoid infringing any internet service provider, any browsing information, traffic destination, data content, IP addresses, DNS queries or other similar information relating to your online activities transmitted by you to our servers is not logged. That said, we don't collect any information regarding the websites you visit or any data stored on or transmitted from your device, including any data that applications on your device may transmit through the VPN network. Specifically, CorVPN does NOT have the following documents/information in situations involving limited connection with your personal information and non-collection of the websites you visit or any data stored on or transmitted from your device:

If anyone would like to access to or try to compel CorVPN to release user information based on any of the above, we cannot supply this information because the data don't exist.

For the purpose to fulfill our contractual obligations in good faith and to provide you enjoy excellent VPN services, we collect the following information related to your VPN usage:

The Size (in MB) of Data transferred (but not any websites you visit or any data transmitted from your device)

We collect information regarding the total sum of data transferred by a given user. It is one of our service principles to provide unlimited data transfer, however if we notice that a user occupies more traffic than thousands of others combined, which affects other users' ability to enjoy high-quality service, we may inquire about the reason with the user.

Anonymous Data for Network Diagnostics, Study and Analysis

We may collect the following information depending on your consent:

We collect minimal usage statistics to maintain our quality of service. Although we provide service to users improving the network speed, we can't uniquely identify any specific behavior of any user, because thousands of users share one same location simultaneously to enjoy surfing the internet and the usage pattern overlaps with thousands of other customers who also connected to the same location on the same day.

Regarding sensitive data, we've designed our systems to completely prevent the storage of sensitive data. We never know how they have used our service.

We stand by our firm commitment to our customers' privacy by not possessing any data related to a user's online activities.

How we use information
We use the information we collect in various ways, including to:

Keeping your information private is our core mission. In service of this mission, the data collected by CorVPN is not connected to any individual.

Required by any law enforcement agencies, CorVPN turns over protected usage information only upon receipt of a valid subpoena, court order, or search warrant.

We retain anonymize information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your non-personal information, we delete it.

We keep records of any correspondence, questions, complaints, or compliments you submit to us, along with our response. Depending on how you contact us, we may collect your email address and any additional information you provide to us. Having full correspondence records enables us to provide the best possible customer support experience.

We use emails for support correspondence: customer-care@corstack.com

When you correspond with us using these emails, your correspondence records, including your name and email address, are stored in their systems.

CorVPN is committed to protecting your information. We use best-in-class physical, procedural, and technical security in our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of information. Access to user information is restricted to staff who need such access to perform their job duties.

While we believe these systems are robust, it is important to understand that no data security measures in the world can offer 100% protection.

Servers are housed in data centers with strong security practices. None of these data centers require us to collect or store any traffic data or personal information related to your use of VPN services. If any data center were to ask us to log such data, we would immediately cease operations with said data center and find alternative options.

Even if a government were to physically seize one of our VPN servers and manage to break its disk encryption, there would be no logs or information that would link any individual user to a particular event, website, or behavior.

You may access other third-party services while using the VPN services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

We feel under a particular obligation to protect information obtained from young children. We would strongly urge parents to instruct their children never to disclose their real name, their address or their telephone number while they are on-line without prior permission. CorVPN does not knowingly collect information from children under the age of 18, and children under 18 years old are prohibited from using our services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at customer-care@corstack.com.

When you become one of our users for the VPN services, you may access certain information associated with you by emailing customer-care@corstack.com. If you decide not to use our VPN services any more, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.

CorVPN is committed to user privacy globally, and personal information under users' control and minimal collection of data are our existing practices. According to the requirements of the General Data Protection Regulation (GDPR) of the European Union (EU), we collect and process the data in a specific manner of users in EU outlined in this Privacy Policy on one of the following bases, depending on the circumstances:

i) For the purposes of fulfilling our contractual obligations to users, including:

ii) For a legitimate interest associated with the operation of our business, including: * Enhancing the quality, reliability, and effectiveness of our VPN Services, and Apps. * Communicating with customers to provide information and seek feedback related to our VPN services and Apps.

You can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. As well, you have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

You can exercise your rights under the GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us at customer-care@corstack.com.

CorVPN is a global business. We may transfer anonymize information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.

For the purpose to consist with applicable privacy laws and principles, this Privacy Policy may be modified from time to time without prior notice to you, so please review it frequently. Your continued use of our VPN services constitutes your acceptance of our Privacy Policy. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal information previously collected from you through our VPN services, we will notify you through our APP, email, or other communication.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at customer-care@corstack.com.